Have you found yourself in a difficult workplace conflict that you’re not sure how to handle? Today’s work environment is frequently challenged by various types of conflict and it is essential that every business have a well-crafted plan in place to manage conflict resolution and investigations. Whatever the size of the business, an employer needs to prepare for these issues to present and develop a plan to resolve. In fact, when you are proactive with a plan it sends a strong message that you care about your employees and that conflict in the workplace will be resolved with a fair and ethical approach.
Hanna Resource Group was established in 2007 in Lexington, Kentucky by Lyle Hanna, now with over 35 years in corporate human resource management. HRG has been successfully assisting businesses with conflict resolution and investigations through the development of best practices.
HRG’s conflict resolution and investigation services can include all or some of the following:
- Interviews with key stakeholders and parties effected
- Consultation with management or leadership on how to resolve conflict
- Coaching of employees on conflict resolution
- Proactive training on how address conflicts within the workplace
- Written report summarizing findings and recommendations
- Investigative services in collaboration with legal counsel
When managing this process, HRG will provide your company with an independent, unbiased coach to confidentially mediate conflicts and identify a course of action, increasing the probability of reaching a sustainable outcome. When resolving conflict is challenging your company, the facilitation by a professional outside party is your best solution.
At HRG, we couple conflict resolution and investigations together because both steps must be taken in order to reach a solution. While the conflict itself is self-evident, an investigation will establish the facts to best plan for a resolution.
Employers are required to investigate and take suitable steps to protect employees from harassment, discrimination and inappropriate conduct. The use of an outside party is the best way to investigate and develop a solution. Hanna Resource Group coaches have a great depth of experience in conflict resolution and investigations. HRG will conduct prompt, thorough, and impartial investigations that assist employers with employee complaints and result in the effective decisions that protect your organization from an unnecessary lawsuit.
When Hanna Resource Group provides conflict resolution and investigations to your organization employees:
- Recognize that conflicts are taken seriously and given thorough, objective review
- Understand the process to resolve such issues at work
- Become confident in their organization and boost morale
- Understand expectations on workplace behavior
Utilizing Hanna Resource Group to investigate and resolve conflict in the workplace is a great choice to remain fair, unbiased, and relieve pressures on your own organization. HR professionals at many companies lack sufficient time and resources to commit to investigating conflict, which is nearly always time-sensitive. Given the potential cost of resolving this type of problem, the use of a neutral outside professional is a wise investment.
Hanna Resource Group is prepared to assist your company with conflict resolution and investigation. Whether you have a current situation to manage or you would like to proactively develop a plan for management of conflict that can be part of training in your workplace, tap into our expertise today. Call the HRG professionals at 859-514-7724 and we will secure your business with the best protocols for conflict resolution and investigations.